Automated Call ahead allows your dispatch or service group to proactively send a text and or voice note to your customers and receive confirmation of availability.
Benefits Include:
- Reduce repeat service visits
- Reduce vehicle and fleet servicing costs (i.e. Fuel & Maintenance Expense)
- Provide customers with accurate service window timeframe
- Better customer satisfaction; customer retention rate
- Differentiate from your competitors!
Reduce the number of times a dispatched service or delivery person arrives at a customer’s location only to find out that the customer is not available, resulting in expended resources , the cost of the trip and compromised revenue.
