M-LINX™ Automated Call Ahead

Automated Call ahead allows your dispatch or service group to proactively send a text and or voice note to your customers and receive confirmation of availability.

Benefits Include:

  • Reduce repeat service visits
  • Reduce vehicle and fleet servicing costs (i.e. Fuel & Maintenance Expense)
  • Provide customers with accurate service window timeframe
  • Better customer satisfaction; customer retention rate
  • Differentiate from your competitors!

Reduce the number of times a dispatched service or delivery person arrives at a customer’s location only to find out that the customer is not available, resulting in expended resources , the cost of the trip and compromised revenue.


MCC is a leading full service provider of real time field force mobility and optimization solutions. M-LINXTM is proven to dramatically enhance customer service and retention while reducing operating costs.

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