Be at your customers’ when they want you there.
In order for Appliance repair organizations to stay competitive, other than being able to fulfill basic repair competencies, being available when your customers are is of utmost importance.
With M-LINX™ , Appliance Repair support tools provide your organization with a competitive edge.
Features
- Real-Time Data
- Picture Capture
- Find Closest Resource
- POS Payment Processing
- Inventory Tracking
- Safety Reporting
- Routing and Scheduling Optimization
- Proof of Service
- GPS Reporting
- Service Order Dispatch and Scheduling
- Bar Code Scanning
- Electronic Forms
- Chain of Custody Tracking
- Asset Tracking
- Time and Event Tracking
- CRM
- Jeopardy Management
- Mobile Reports Printing
- Operate an Effective Call Centre
- Equipment Maintenance Scheduling and Tracking
Benefits
- Track assets
- Promote green initiatives
- Manage over-time
- Increase Productivity of Mobile Workers
- Reduce fuel costs
- Repair Schematics for troubleshooting
- Over deliver on customer Service Agreements
- Reduce cycle counts of inventory
- Real-time visibility into field operations
- Standardize workflow
- Reduce AR billing cycle time
- Eliminate paperwork and data entry errors
- Reduce overhead costs
- Up-Sell Tools
- Real-time Competitive Intelligence Dashboard reporting
Contact us to discuss opportunities today.