Responsiveness to the call when equipment is required is mandatory to satisfying customers. Knowing the condition, location and pending maintenance schedules of your equipment is crucial to meeting your obligations.
With M-LINX™, be there, with the proper, working, equipment, when you are needed.
Features
- Real-Time Data
- Picture Capture
- Find Closest Resource
- POS Payment Processing
- Inventory Tracking
- Safety Reporting
- Routing and Scheduling Optimization
- Proof of Service
- GPS Reporting
- Service Order Dispatch and Scheduling
- Bar Code Scanning
- Electronic Forms
- Chain of Custody Tracking
- Asset Tracking
- Time and Event Tracking
- CRM
- Jeopardy Management
- Mobile Reports Printing
- Operate an Effective Call Centre
- Equipment Maintenance Scheduling and Tracking
Benefits
- Over deliver on customer Service Agreements
- Reduce cycle counts of inventory
- Real-time visibility into field operations
- Standardize workflow
- Reduce AR billing cycle time
- Eliminate paperwork and data entry errors
- Reduce overhead costs
- Up-Sell Tools
- Real-time Competitive Intelligence Dashboard reporting
- Track assets
- Promote green initiatives
- Manage over-time
- Increase Productivity of Mobile Workers
- Reduce fuel costs
- Repair Schematics for troubleshooting